Privacy Policy

PRIVACY POLICY

Effective Date: January 2025

Company: EEROOP LLC (“Company,” “we,” “us,” or “our”)

Website: Iloreputation.com

1. Overview

This Privacy Policy explains how EEROOP LLC collects, uses, discloses, and protects personal

information when you access our website or use our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

● Name

● Email address

● Phone number

● Business information

● Billing information

● Content URLs submitted for review or removal

● Communications and correspondence

B. Payment Information

Payments are processed through third-party payment processors, including Stripe.

We do not store full credit card numbers. Payment information is handled in accordance with

Stripe’s privacy and security policies.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

● IP address

● Browser type

● Device type

● Operating system

● Referring URLs

● Pages viewed

● Date/time stamps

D. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

● Maintain session security

● Analyze website traffic

● Improve functionality

You may disable cookies through your browser settings.

3. How We Use Information

We use collected information to:

● Provide and manage services

● Communicate with you

● Process payments

● Verify account access

● Respond to inquiries

● Improve services

● Prevent fraud or abuse

● Comply with legal obligations

We do not sell personal information.

4. Disclosure of Information

We may disclose information:

● To service providers assisting in operations

● To payment processors (e.g., Stripe)

● To legal authorities when required by law

● To enforce our Terms of Service

● In connection with a merger, acquisition, or asset sale

We do not share client matters publicly.

5. Data Retention

We retain information:

● As long as necessary to provide services

● As required for legal, tax, or accounting obligations

● For dispute resolution purposes

We may retain archived copies where required by law.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational

safeguards.

However, no system can guarantee 100% security. You acknowledge that transmission of

information over the internet carries inherent risks.

7. Your Rights (United States)

Depending on your state of residence, you may have rights to:

● Access personal information

● Correct inaccurate data

● Request deletion

● Opt out of certain data uses

To exercise rights, contact: legal@eeroop.com

We may verify identity before processing requests.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

● Know what personal information we collect

● Request deletion

● Correct inaccurate information

● Limit use of sensitive personal information

● Opt out of sale or sharing (we do not sell data)

To submit a request, email: legal@eeroop.com

We will not discriminate against you for exercising privacy rights.

9. Third-Party Platforms

Our services may involve interaction with third-party platforms including:

● Google

● Yelp

● Meta

● Trustpilot

We are not responsible for the privacy practices of third-party platforms. Please review their

respective privacy policies.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect

personal information from minors.

11. International Users

Our services are operated in the United States. If you access the services from outside the U.S.,

your information may be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a

revised Effective Date.

Continued use of services constitutes acceptance of changes.

13. Contact Information

EEROOP LLC

Email: legal@eeroop.com

Website: iloreputation.com